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ATLANTA, USA: Tech Mahindra Ltd. announced that its Brazilian subsidiary, Complex IT has signed two deals to deliver Enterprise Solutions for Oil & Gas and Banking vertical.

The first project is with Schahin Petróleo to deliver a new enterprise business solution for the operations of the Oil and Gas division of the Schahin Group. The project includes implementation of SAP ERP and addresses business pain points around complex supply chain logistics and strengthening of the integration process.

On another instance COMPLEX IT has also signed a transformational contract with a leading bank in Brazil to deliver enterprise business solutions for SAP demands on AMS, Projects and on-going demands. This will help them overcome High Complexity environment and helping internal SLA.

"Our growth strategy in Latin America leveraging a combination of inorganic and organic plays is showing early results," said Arvind Malhotra, Sr. VP, Strategic Accounts, Tech Mahindra. "I'm proud to announce the above deals which speak volumes about our strategy to help build future ready digital enterprises."

"We selected COMPLEX IT, as our partner for SAP ERP Implementation because we recognized its excellence and competence and the result of years of global SAP experience," said Marcio Ishihara, CIO, Schahin Petróleo. "COMPLEX IT, by Tech Mahindra, will support Schahin at all levels and will help streamline the various units and enable an orderly growth of our business."

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HYDERABAD, INDIA: Webzilla, provider of high-performance hosting and network solutions, part of XBT Holding, Ltd., recently announced its expansion into the Indian market.

Following the introduction of its services in Singapore in 2012 this is the next big step in Asia said Webzilla in a press release.

The company aims to offer full-scale hosting solutions portfolio to businesses of all sizes looking to develop their online presence in the region.

Further extending its global reach to the Asia-Pacific Webzilla chose Hyderabad to become its new hub for delivering custom-designed dedicated hosting and collocation services.

Earlier this year Webzilla obtained there scalable dedicated space of 1,000 square feet in a modern tier 4 datacenter.

Starting off with 650 servers Webzilla plans to double its capacity in less than 6 months. To mark the commencement of its operations in India Webzilla grants 25 percent off the prices offered by local providers for the purchase of up to 5 new servers.

"The company's new facility conforms to the highest power, security and energy efficiency standards with autonomous power supply, layered authentication and state-of-the-art HAVC systems," said Konstantin Bezruchenko, CTO at Webzilla.

"This makes our new location a number one choice for hosting mission-critical business data, corporate websites and applications that require maximum availability guarantees," added Bezruchenko.

"There is an increased activity of late from Indian businesses to come online while new e-commerce websites are being started every day. Numerous international corporations are also driving up the demand for IT infrastructure solutions by extending their operations to the booming Indian market," said Rajesh Kumar Mishra, CFO of Webzilla.

"Webzilla's mission is to deliver to local and international players the same level of service excellence as enjoyed by our customers around the world. Solid local technological platform and extensive international expertise give Webzilla a competitive advantage that is hard to match," Mishra.

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BANGALORE, INDIA: Tata Communications Payment Solutions Limited (TCPSL) today inaugurated its Indicash ATM center in Bangalore, marking its foray into the Karnataka state.

This is in keeping with the Reserve Bank of India (RBI) vision to accelerate growth and improve ATM penetration in India, said TCPSL.

Having won the 'B' scheme license from the Reserve bank of India (RBI) to set up white label ATMs, TCPSL kick started the process by launching Indicash in Chandrapada village at Thane District in Maharashtra on 27th June 2013, which is a tier 5 village.

Under the scheme 'B', RBI mandates that for every 1 ATM in tier 1 and 2 cities, 2 ATMs ought to be deployed in tier 3 and 4 cities.

At present, the company has set up 15 Indicash ATM centers in Bangalore and plans to have over 90 Indicash centers in coming days.

Sanjeev Patel, CEO, TCPSL, said: "Karnataka is a key market for us as it offers a plethora of options to drive ATM reach in IT, industrial, educational, commercial and tourist zones."

"Our endeavour is to be conveniently located to consumers and to provide a user-friendly interface that truly simplifies the banking experience for the end user," added Patel.

According to Patel, TCPSL has track record in deploying and managing a contracted 27,000 ATMs for banks in India as of date. And the company has plans to rollout 50,000 ATMs by 2016.

"Internationally, growth in ATM market has been fueled by the white labeled ATM networks, where it holds 46 per cent market share in the US and 70 per cent in Canada," added Patel.

TCPSL will engage federal bank as 'sponsor' bank to ensure cash supply and have smooth back end operations.

Highlighting on the transaction fees levied by banks, Patel said, "The first five transactions per month are free in Indicash centers and subsequent transactions will be charged according to respective bank norms."

As of now, Indicash will accept only domestic debit cards and those which are engaged with National Financials Switch (NFS).

White label ATMs is happening for the first time in India. It is basically an alternative source of cash dispensing and a non-bank owned ATMs which offers both cash and non-cash services such as cash withdrawals, balance enquiries, mini-statements and PIN changes.

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NEW DELHI, INDIA: With the rupee sliding below 64 mark against US dollar, Manufacturers' Association for Information Technology (MAIT), the apex body actively representing ICT community, expressed deepest concern over difficulties faced by the Industry as well as the Consumers and appeals to the Government to include Exchange Rate Variation (ERV) clause for the purchase of Goods.

Emphasizing on the implementation of ERV, J V Ramamurthy, president, MAIT said, "We strongly recommend the Government to implement Exchange Rate Variation clause, as mentioned in the Manual of Policies and Procedures for the purchase of Goods. ERV should be incorporated for all government contracts under the circumstances, including DGS&D, NIC contracts as it provides a win-win solution for both the parties in these circumstances."

ERV implementation would bring in necessary relief to many small & large System Integrators and vendors supplying to the Government. The business of IT hardware industry which includes necessary products like computers, tablets, laptop, printers, are predominantly import dependent and amongst the badly affected due to the abrupt fall of Indian Rupee.

This has led to an unexpected rise in the import cost of these products which results in financial instability of companies and it would be now difficult to adhere the pricing of already committed contracts which include government deals as well.

Further elaborating on this situation Amar Babu, Vice-President, MAIT said, "This falling rupee has made things worse as companies would be forced to increase the prices of important products and consumers would have to dig more from their pockets. This has been recorded as one of the steepest declines and the current proportion of imports utilized by Indian IT manufacturers to deliver products and services (approximately 85 per cent at this time), has also been rising with time. Heavily import-dependent, coupled with the phenomenon of rupee depreciation witnessed by the country, has been adversely affecting the financial viability of the IT hardware industry."

Stressing on the magnitude of this crisis, Amar Babu, vice-president, MAIT said that, since May, 2013 we have been observing the substantial price increase to the extent of about 10 percent. Losses are accumulating, causing cash flow challenges and blocking investments. Weak rupee can impact Government projects and programs like those of Education, e-Governance, Healthcare, Financial Inclusion, etc. as they use IT products extensively.

In the ERV clause, the tenderer's have to indicate import content and the currencies used for calculating the value of import content in their total quoted price, which will be in Indian Rupees. The tenderer's may be asked to indicate the Base Exchange Rate for each such foreign currency used for converting the FE content into Indian Rupees and the extent of foreign exchange rate variation risk they are willing to bear.

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BANGALORE, INDIA: Virtusa Corporation, a global IT services company, announced that it has implemented an automated case management and workflow solution for H.D. Vest Financial Services, a leading financial services firm based in Irving, Texas.

Leveraging Pegasystems Build for Change technology, the solution provides a flexible BPM platform to reduce reliance on IT, replace existing workflows, and, ultimately, help reduce the cost of back-office processing through automation, said a press release.

H.D. Vest oversees a network of more than 4,600 tax professionals who provide comprehensive financial planning solutions to 1.8 million individuals, families and small businesses across the country.

"In looking for a replacement, we needed a new case management solution to be implemented very quickly to ensure that our business never skipped a beat," said Vicki Nordskog, executive manager of Business Strategy at H.D. Vest.

"While evaluating vendors, it was clear from the beginning that Pegasystems and Virtusa were the partners to work with given their expertise with innovative BPM technology. We are extremely happy with the new solution - in addition to being implemented rapidly, it's easy-to-use interface enables higher quality and more timely customer service," added Nordskog.

The Pega-based solution, implemented by Virtusa, provided H.D. Vest with an entirely new case management system. The solution replaced existing workflows to automate back-office processes in areas including brokerage/advisory, mutual funds, check processing, annuities/insurance, sales supervision, and compliance.

"Given H.D. Vest's IT infrastructure and assets, implementing a new solution on the cloud made the most sense," said John Barone, vice president of Global Strategic Alliances at Pegasystems. "Our technology, offered H.D. Vest a proven, cloud-based solution that would help fulfill all of their needs, and Virtusa was the perfect partner to help accelerate implementation."

"We were tapped by Pegasystems and H.D. Vest for our ability to dramatically accelerate delivery and implementation of BPM and case management solutions," said Stuart Chandler, vice president, BPM Practice, Virtusa. "Thanks to our team of seasoned experts, we produced an entirely new, aggressive implementation plan and timeline for H.D. Vest. We delivered on that plan, replacing their previous system and workflows in less than 22 weeks."

Today, organizations are looking to continually optimize their core business processes to stay ahead of the competition, reduce operating costs and drive client success.

Pega's proven platform empowers organizations to be more responsive to changing needs of the business by improving processes that directly impact customers, including automating call centers, customer service and client onboarding processes, added the release.

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BANGALORE, INDIA: HP today announced that it has reinforced its technology leadership in India through PC and printing products, offering services to enable efficiencies for businesses while addressing consumer demands.

According to the IDC Asia Pacific Quarterly PC Tracker, HP's PC market share has jumped to 34.1 per cent in Q2 2013. The IDC Quarterly HCP Tracker shows that HP has market leading 57 per cent and 50 per cent share in inkjet and laser printer categories respectively, while also emerging as #1 vendor in Multi-Function Printers (MFP) with a 30 per cent share.

"The IT marketplace is transforming rapidly, and technology companies are challenged to deliver innovations that enable the changing needs of consumers and businesses," said Rajiv Srivastava, president, PPS, Hewlett-Packard India.

"These numbers are a validation of HP India's market strategy to deliver the New Style of IT to our customers through cutting-edge innovations with best-in-class user experiences."

Mobility coupled with touch displays, social computing and analytics are the key trends shaping PC and printer market demand in the country across consumer and commercial segments, said HP.

On the printing side, HP said, the strategy to develop inkjet technology for businesses has resulted in strong adoption of its Officejet Pro range of business inkjets. This range includes the world's fastest desktop printer designed for workgroups and HP's first monochromatic Officejet range targeted at small and medium businesses.

In line with its goal to bridge the digital divide, which is fundamental to the country's socio-economic growth, HP said, "India is progressing well in its project to deliver 1.5 million laptops to the UP government for students."

The company has also recently been awarded the majority share of the Rajasthan government's scheme to distribute laptops to qualified students.

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SYDNEY, AUSTRALIA: A recent white paper issued by the Australian chapters of global IT association ISACA highlights the potential for security breaches and major technology disasters at leading Australian organisations, with 60 per cent of IT professionals stating they do not believe all IT-related risks are being effectively managed.

Furthermore, 64 per cent of IT professionals believe the risk culture at their organisation is only moderately effective or not effective at all.

"Organisations must relate IT risks to business goals and keep the business engaged to create support and executive involvement. The importance of managing risk cannot be under-estimated and organisations must take responsibility for managing their risks."

The white paper, titled IT Risk Management: Drivers, Challenges and Enablers for Australian Organisations, outlines results from an ISACA Australia-led survey of 111 Australian business and IT professionals and subsequent structured interviews conducted at the end of 2012.

The study was designed to better understand the IT risk management drivers and challenges faced by Australian organisations.

"We are deeply concerned by the lack of importance being placed on managing IT risks. From these results, it is clear that Australian organisations aren't adequately prepared," said Paras Shah, founder and principal consultant at Vital Interacts, and principal author of the white paper.

Shah, who is also a member of ISACA's Framework Committee, will present findings from the white paper at the upcoming Oceania CACS2013 conference, It's a Jungle Out There... Navigating Security, Audit and Governance, this September.

Key findings from the IT Risk Management white paper show:

* 71 per cent of respondents think Australian business teams lack awareness that IT risk management is important to attain business process goals and targets.
* 89 per cent believe that IT risk management activities are generally perceived by business stakeholders as a compliance burden, whether external or internal.
* 23 per cent identified a "major IT-related failure event" as one of the main drivers for their organisation to manage IT risks.
* 26 per cent indicated their IT risk management programs focused too much on IT security risks, rather than considering all IT-related risks.

The majority of survey participants came from the sectors of banking and finance services (35 per cent), energy and utilities (11 per cent), government and defence (11 per cent) and manufacturing and industrials (8 per cent) in organisations located across Australia, and included senior IT and risk management professionals.

This white paper was co-written by David Roche, ISACA Sydney Chapter president, and Anthony Rodrigues, ISACA Melbourne Chapter director.

Commenting on the findings, Rodrigues said, "Organisations must relate IT risks to business goals and keep the business engaged to create support and executive involvement. The importance of managing risk cannot be under-estimated and organisations must take responsibility for managing their risks."

Roche added, "Organisations with a weak risk culture are exposed to inappropriate decisions in strategy, programs and operations. On the other hand, organisations with a mature risk culture have the ability to protect and enable the achievement of their objectives. We urge Australian IT professionals to review and update their IT risk management frameworks to ensure they are sufficiently protected."

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SAN FRANCISCO, USA: Acronis, provider of physical, virtual and cloud backup solutions, today announced the release of Acronis Backup & Recovery for vCloud, enabling enterprises of various size and service providers to complement VMware vCloud Director with self-service backup and recovery.

It allows tenants and administrators to eliminate downtime and protect their virtual machines in public, private and hybrid clouds, said a company release.

Using Acronis' technology, service providers can now build a complete infrastructure-as-a-service offering using vCloud.

"Acronis knows backup, and if you want to deliver infrastructure-as-a-service, you need effective backup," said Acronis CEO Serguei Beloussov.

"Before this breakthrough, self-service technology from Acronis, protecting vCloud VMs was difficult and time consuming. Now, Acronis has applied its expertise in backup and knowledge of service providers to build the only self-service backup solution designed specifically for VMware vCloud, making it easier and safer for enterprises and service providers to run critical applications in the cloud," added Beloussov.

Features of Acronis Backup & Recovery for vCloud include:

* Easy-to-use, self-service Web console for users to control backup and recovery of their VMs;
* Integration with VMware vCloud Director, simplifying backup and recovery of entire machines, including vCloud configuration and other metadata;
* Fast and reliable agentless backup technology for virtual machines behind Acronis® vmProtect^TM and Acronis Backup & Recovery; and
* Seamless on-premise-to-cloud migration and disaster recovery to the cloud.

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LONDON, UK: MathSight, the purpose built analytical platform launched in March this year, has been used to deconstruct the Google Penguin 2.0 algorithm update, rolled out on 19th May.

According to release, the platform was used to analyse websites from eight business categories - online retailers including the travel, gifts, mobile apps and jewellery sectors, and business to business companies including business awards, advertising and PR.

Andreas Voniatis, managing director, MathSight said, "Although it is near impossible to reverse engineer a complete search engine algorithm, it is possible to show the potential causes of any change in algorithm methods when they occur."

"We look for a step change in a pattern that could be an underlying increase or decrease in actual Google-sourced traffic as a result of an algorithm alteration, such as the recent Penguin 2.0 update."

The analysis ran for two months, spanning the Penguin 2.0 roll out period. This enabled MathSight to identify features in web design and content that were either ‘rewarded' or ‘punished' following the update.

"Overall the types of rewarded features varied according to business categories," says Voniatis.

"But the analysis provided valuable insights which mathematically identified how Penguin 2.0 has impacted on the subject sites, and revealed what needs to be done in each case for optimum SEO," added Voniatis.

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LONDON, UK: AppSense, provider of enterprise workspace management solutions, today announced that its fourth quarter bookings grew 38 per cent compared to the prior year.

The company also announced that it has appointed Scott Arnold as president and CEO on May 1st to lead the next phase of the company's growth.

"Scott's unique experience scaling innovative public and private companies in enterprise software while building strong teams led the Board to choose him to lead AppSense's next phase of growth," said Charles Sharland, founder and chairman of the Board.

Enterprise customers continued to drive record growth for AppSense, as the company doubled new orders greater than $1 million in the fourth quarter versus the prior year. AppSense credits the growth to its DesktopNow solutions for customers seeking a strategic vendor to manage their physical, virtual, and now mobile computing environments.

"The fourth quarter results illustrate the strong foundation of customers, innovative technology, and entrepreneurial people at AppSense," said Scott Arnold, president and CEO of AppSense. "I'm excited to lead our next phase of growth as we address the huge market opportunity associated with the evolving enterprise workspace."

During 2013, AppSense extended its product suite beyond physical and virtual desktop solutions to address critical emerging enterprise mobility needs of customers with its new MobileNow and DataNow offerings.

Following the successful integration of the RAPsphere acquisition, announced last year, AppSense launched MobileNow, its solution for on-demand Mobile Application Management (MAM). AppSense MobileNow secures devices, applications and data with unmatched BYOD freedom and productivity. MobileNow achieved multi-million dollar bookings in its first quarter on the market.

The company also released DataNow in June 2013- further extending the power of the AppSense workspace management suite with enterprise file, sync and share capabilities.

AppSense also made two other key appointments on the senior management team. The company named Ravi Khatod as senior vice president of Marketing with responsibility for corporate marketing, product marketing, and product management across all products and Jon Furber as chief financial officer. Jon previously was vp, Finance for the company and brings a deep experience in enterprise software from his background at HP and Vistorm.

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MARYLAND, USA: Greensmith Energy Management Systems, provider of energy storage solutions and technologies has announced the launch of a new line of energy storage software and integration services.

Although the US-based company with over 22 installations and 14 customers has seen rapid growth by delivering ever-larger, more sophisticated turn-key energy storage solutions for both utility-scale and C&I applications, the recent a la carte offerings are a more defined response to growing demand for Greensmith's advanced software and integration capabilities, said a press release.

With extensive experience on both sides of the meter developing and delivering systems featuring battery-agnostic software technologies supporting key grid and micro-grid applications at kWh and MWh levels, these new offerings give OEMs, project developers and end users an invaluable path to leverage packaged, ready-to-apply technology and services that avoids custom-shop type risks, costs and lead times to project fulfillment.

The upcoming release of Greensmith's newest software package, called BOS4 (Battery Operating System 4), will include an extensive suite of energy storage applications including frequency regulation, demand management, renewable ramp rate control, and EV charge integration.

In addition, Greensmith plans to make its BOS4 software platform even more flexible by offering a standard API to customers so they may write their own proprietary applications.

Greensmith CEO, John Jung, said: "Greensmith has always sought to fill the critical gap between good hardware - namely battery and inverter technologies - and the actual value derived by customers trying to solve real-world grid congestion problems."

"Since our founding in 2008 we viewed energy storage as more than batteries-in-a-box. Accordingly, we invested our capital and resources to build our systems as programmable, distributed computers suited to perform within a changing grid network infrastructure. Sharing these software, data and integration services allows others to benefit from our experience," added Jung.

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NEW DELHI, INDIA: SAP Ventures, the independent venture capital firm affiliated with SAP AG, today announced it has raised more than US$650 million for a new direct investment fund, SAP Ventures Fund II.

Taken together with SAP HANA Real Time Fund, a US$405 million fund-of-funds that invests in early stage VC funds, SAP Ventures has added more than US$1 billion in new funds in 12 months.

Inclusive of SAP Ventures Fund I, a US$353 million direct investment fund launched in 2011, the firm's total assets under management increased to more than US$1.4 billion.

SAP Ventures also announced it is building out a dedicated 10-person business development team to enable its portfolio companies to easily access and leverage the unmatched capabilities and expertise of one of the world's largest enterprise ecosystems through its limited partner, SAP AG.

"SAP Ventures is an integral partner of the innovation drive and intellectual renewal happening at SAP. They are helping us build a broader ecosystem that includes some of the most innovative founders, developers and venture capitalists," said Dr. Vishal Sikka, member of the Executive Board of SAP AG.

"I have been a big supporter of SAP Ventures over the years. We are proud of our commitment to their newest fund and I look forward to supporting them on their journey."

"We believe that we represent a new breed of venture capital funds. We are in a unique position of being independent and yet having unparalleled access to one of the world's largest global ecosystems of enterprise customers and partners," said Nino Marakovic, CEO and managing director, SAP Ventures.

"As a result, we help entrepreneurs tap into proven approaches for customer acquisition and international expansion. They get the best of both worlds - an unmatched mix of independent funding and the relationships of an enterprise powerhouse."

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SAN FRANCISCO, USA: Riverbed Technology announces the appointment of Kate Hutchison as chief marketing officer (CMO). Hutchison will report directly to Riverbed Chairman and CEO, Jerry M. Kennelly.

"Kate is well recognized for developing strategies that have accelerated growth and built the brands of some of the world's most successful technology companies including Polycom, VMware, Citrix and BEA. Kate's insight and industry knowledge will help us elevate the Riverbed brand, stimulate increased demand for our solutions and drive revenue growth across our entire product portfolio. We are delighted to welcome her inspiration and leadership," said Kennelly.

Before joining Riverbed, Hutchison was executive VP and CMO at Polycom where she helped drive the company's transformation and leadership in software-driven unified communications and video collaboration. Prior to Polycom, Hutchison was CMO and VP of marketing for VMware, where she expanded the company's position from a hypervisor vendor to a provider of virtualization solutions to help customers build private and public clouds.

During her five years at Citrix, Hutchison helped develop the strategy to double the company's revenue and emerge as a leader in application access and delivery. While at BEA Systems, Hutchison built and led all aspects of marketing as the company grew from $300 million to $1 billion in three years - one of the fastest software companies to achieve a billion in annual revenue.

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BARCELONA, SPAIN: HP announces a new thin client solution designed to increase productivity for mobile workers with a lighter-weight device that combines high performance, reliable connectivity and secure access to data.

With a 14-inch diagonal high-definition (HD) antiglare display and a starting weight of 4.78 lb (2.17kg), the HP mt41 is ideal for telecommuters and mobile workers who require secure and reliable access to their data while on the go. Employees simply turn on the notebook-form device and log in to the secure network at the office, at home or anywhere they have access to the cloud.

"We're seeing a growing trend in the number of workers who regularly travel and work off-campus, but still require secure access to data. The HP mt41 is ideal for a mobile workforce because its lightweight, enterprise-level durable design allows employees to work both securely and efficiently, while enduring the rigors of the road," said Jeff Groudan, marketing director, Thin Clients, HP.

The HP mt41 Mobile Thin Client is suited for enterprises that have deployed virtualization solutions from the major independent software vendors (ISVs)-Citrix, Microsoft and VMware for their desktop virtualization deployments. It benefits organizations in industries such as education and healthcare, and on-campus mobile workers who need to travel light and gain quick, secure access to data stored on a remote server or in the cloud.

The mt41 incorporates the latest dual-core AMD processor and TPM chipset to help workers stay productive and protect data with an optimized secure connection while at remote sites. With Microsoft Windows Embedded Standard (WES) 7 E operating systems, users can enjoy the Windows experience they already know and rest easy knowing that their critical data is stored on a secure remote server, whether they are in the office, at home or traveling.

The WWAN 3G/4G LTE capabilities give employees more connectivity options and quick access to important data. HP Velocity network performance management software, included with the HP mt41, intelligently adapts to network conditions, improving network utilization to help ensure telecommuters as well as WiFi, 3G/4G and mobile users achieve the most optimal experience, particularly for applications such as unified communications.

The latest version of HP's powerful thin client management tool comes preinstalled on the HP mt41, allowing businesses to easily configure, deploy and reimage HP mobile thin clients, even when employees are on the road.

The new HP mt41 will be demonstrated at VMworld in Barcelona, Oct. 15 and will be available worldwide in November.

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SANTA CLARA, USA: Eyeris, the artificial intelligence company, announces the launch of its new software EmoVu. EmoVu is a new product intended to fulfill the unique needs of marketers and content producers who wish to have a more reliable way of gauging the emotional impact of their videos among specific demographics.

EmoVu is an emotion recognition software designed for use with webcams. Viewers grant permission for the software to turn on their cameras before a video is presented to them, allowing for them to opt in. The software is then able to recognize a multitude of expressions and mood indicators, collecting the data so that it can later be retrieved and analyzed by marketers or advertisers.

With EmoVu, companies benefit from an unprecedented accuracy, which not only allows them to detect emotions correctly, but to also detect gender, age group and location as well. As a result, marketers can easily test emotion-driven advertising among potential customers and collect large amounts of useful data to allow them to better reach a certain demographic or control a brand's image.

Today's companies spend significant amounts of money developing and testing emotion-driven campaigns in order to increase brand awareness or revenues from product sales. Until now, however, the most popular methods used to assess and measure emotional responses from consumers were wholly inefficient and nearly impossible to scale.

With EmoVu, however, much of the work involved can now be automated through the software's intuitive dashboard that was designed for the end user in mind. More importantly, the collection of data can be scaled easily to accommodate millions of potential users in just a few hours time.

Brands, video marketers, and advertising firms can all benefit from this unique software offered by Eyeris. Not only will it allow for them to better analyze results, EmoVu also helps them to more easily develop successful emotion-based advertising that will resonate better with the intended audience.

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WINDSOR, UK: Research released by IT analyst firm Quocirca, in conjunction with business process platform provider Mercato Solutions, reveals the insurance industry is potentially wasting up to 3,000 working hours per company per annum due to inflexible systems and old processes. The issue is being exacerbated by outdated and often disparate technology, which is ultimately restricting the speed of deal processing.

The study focussed on brokers and cover holders during Q3, 2013 and highlights that a lack of alignment between IT and processes means that many within the industry are also failing to extract sufficient value from both internal and external data sources and are unable to generate the levels of reporting that many other industries would consider commonplace.

This ultimately reduces the industry's ability to react and adapt to change, with a significant amount of time being wasted on processes which fail to take full advantage of new channels, audiences or routes to market.

When asked to quantify the impact of this in terms of staff resources, respondents estimated that wasted time could total as much as 3,000 sales hours per company, per year. In addition, one in three respondents stated they did not have the insight to report confidently on customer satisfaction, one in eight could not report on sales-out and a staggering 3 percent did not believe their systems were compliant in this FCA regulated industry.

"The insurance sector is not immune to the challenges of needing to bring in more business or process existing opportunities faster, and organisations should be looking to technology that will better support them in their efforts in these areas," said Rob Bamforth, principal analyst at Quocirca Research.

"Software that enables users to quickly and easily do the tasks they require without the need for abundant technical support will undoubtedly unlock revenue returns for the sector," added he.

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BANGALORE , INDIA: Innoviti announces that it ranks Number 14 on the Deloitte Technology Fast 50 India 2013 organised by Deloitte Touche Tohmatsu India Private Limited, a ranking of the 50 fastest growing technology companies in India. Rankings are based on percentage revenue growth over three years.

Innoviti was positioned 14th due to its amazing growth of 392 percent, improving upon its earlier ranking of 33. It is also the highest growth rate positioned company in the payment space in the Deloitte 50.

Innoviti's CEO, Rajeev Agrawal, credits the maturing of its payment product which led to the non-linear growth expected from product businesses.

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BANGALORE, INDIA: Symphony Teleca Corporation (STC) announced the appointment of Sandeep Kalra as the executive vice president and general manager of its Software Products and Platforms (SPP) division, effective immediately.

An experienced executive with a strong background in outsourcing and global environments, extensive industry knowledge and a firm understanding of the services industry's business model, Sandeep will lead and continue to grow the division's ambitious plans across software development, analytics and mobility including overseeing operations, engineering and delivery.

Prior to joining STC, Kalra held multiple executive positions at HCL Technologies, including VP, Healthcare and Emerging Markets and VP, LATAM and Canada. Kalra also worked at Samsung Electronics earlier in his career.

STC president and CEO Sanjay Dhawan said that Kalra has the skills and experience to take its SPP division to the next level.

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NEW DELHI, INDIA: SAP AG today announced the release of SAP Multichannel Foundation for Utilities software, enabling utility companies to provide real-time, unified customer engagement through customer-preferred channels.

A multichannel, self-service approach helps drive increased customer satisfaction, higher profit margins and lower average response times to customer requests. The announcement was made at European Utilities Week, being held on October 15-17 in Amsterdam, Netherlands.

"SAP has worked with leaders in the utilities industry to change the dynamics of customer service," said Henry Bailey, global vice president of Utilities Business Solutions, SAP.

"With real-time, unified customer engagement programs, utilities now have the tools to vastly improve the customer experience as well as reduce the costs associated traditional service channels," added Bailey.

Empowered customers are changing the way services are delivered as new generations of consumers expect a more consistent experience across multiple touch-points. Businesses today can leverage upwards of five channels to proactively engage their customers, making multi-channel efforts the new norm.

SAP Multichannel Foundation for Utilities and the recently released SAP Utilities Customer Engagement mobile app facilitate utilities to deploy self-service apps in an affordable and scalable way.

SAP aims to provide a rich experience through mobile and social interaction, consistent communication across all channels, real-time answers and personalized offers.

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BANGALORE, INDIA: Today, Netskope, the cloud app analytics and policy company, announced that it has named Alok Kothari as MD of Netskope India.

Netskope's India operations consisting of research and development professionals from some of the foremost software and networking companies including Juniper Networks, McAfee, and EMC, will be lead by Alok Kothari, veteran of the networking industry and expert at running offshore operations for technology leaders Aruba Networks and Juniper Networks.

NetSkope CEO Sanjay Beri said: "Our goal is to hire the best minds wherever they're located. Our India team has solved some of the toughest security and networking challenges around. Alok's reputation as someone who can build and motivate teams like this is truly remarkable. It's a pleasure to welcome him to our leadership team.