MUMBAI, INDIA: Acidaes Solutions Private Limited, a Customer Relationship Management product company, announced that their flagship product CRMnext has been deployed by Arshiya International, a Unified Supply Chain Infrastructure and Solutions Group to power growth plans.
CRMnext will enhance Arshiya's current sales and customer servicing operations by providing valuable insights in project execution as per the release.
The announcement adds that for a leading logistics company like Arshiya, that simplifies the complex supply chain networks of companies across sectors, CRMnext's single, comprehensive view of sales and operations will improve efficiencies and better customer-centricity
CRMnext will also help Arshiya automate their Voice of Customer (VOC) initiative to provide faster response to their customers, thereby enabling them to deliver better end to end solutions and increasing cross-selling and up-selling opportunities.
Jagmohan Bhatt, Senior VP-IT, Arshiya International said, "CRMnext provides us a one click access to complete details of contracts and execution status. The system also helps to analyse future project pipeline which serves as a significant input in resource planning and utilization which is very critical for us."